Aussie CPAP is a 100% online supplier for CPAP machines, masks & equipment. We operate an online business only in order to offer you the most competitive prices on name brand CPAP machines, masks & accessories.
We aim to offer the most competitive prices on CPAP equipment to customers. We are an overseas supplier and our products ship from the USA by Express Courier however we have a local Australian return address for warranty claims and returns.
We are dedicated to providing the most competitive prices on CPAP equipment and to make Sleep Apnea treatment more affordable and attainable for all patients, leading to a better quality of life.
I don't know the pressure I need... which machine should I buy?
When unsure of treatment pressure AUTO is recommended.
If you know the pressure required a Fixed Pressure machine may be an option.
Note: If unsure Auto is highly recommended as the most comfortable, robust and effective treatment option.
What is the difference between Fixed Pressure & Auto CPAP?
Fixed Pressure means the machine will run at one single pressure at all times and usually you need to know your presssure level to set the machine.
Auto will manage the pressure level within a range and is the most comfortable treatment available since the pressure will change during sleep as required.
Over 70% of patients select an AUTO type machine
What delivery method is used and how long does it take?
Are there any extra fees/taxes/GST when buying a machine?
No, all of our prices are ‘all inclusive’ delivered to your door!
Remember this when comparing our prices to other suppliers who will not tell you about additional taxes & fees incurred.
Are your prices in Australian dollars?
Yes our prices are listed and charged in Australian dollars (AUD).
Note: Although we charge in AUD we are not responsible if your financial institution levies foreign transaction fees on your purchase, please check with your financial institution directly about fees on foreign transactions.
What payment methods are accepted?
The following payment methods are accepted via our secure online checkout system:
What are the Warranty terms and procedures?
Please refer to our Warranty page for more details.
What is the difference between CPAP machine brands & models?
We only carry the most reputable CPAP brands available such as ResMed, Philips Respironics & Fisher & Paykel.
All machines operate by supplying Positive Airway Pressure to the airways and variances may be small between brands and models.
If you have trialed a certain machine, it is recommended to purchase that model if you are comfortable with it.
How can I contact you for more information?
Please use the Contact page on our website or the Live-Chat feature on the bottom right of your screen to get in touch with us.
Do I need a prescription to purchase a CPAP machine?
No, if you do not have a prescription or are unsure of your pressure an Auto type machine is recommended which will determine pressure levels on it’s own.
If you do know your fixed pressure you can purchase a Fixed/Single Pressure machine rather than an Auto, however Auto is recommended because it adjusts pressure as needed rather than supplying a single pressure that may need adjustment over time.
Furthermore over 90% of new patients experience more comfortable treatment whilst using an Auto instead of a Fixed Pressure CPAP machine.
*As we send orders from the USA the responsibility of a prescription or correct set pressure is upon the customer, Aussie CPAP is not responsible for incorrect use of devices*
How do I maintain my CPAP equipment?
The following is our recommended maintainence procedure for CPAP equipment:
Drain & replace water from water tank every day or too (distilled water is recommended to avoid staining of tank)
Replace air filter every few months
Rinse hose in warm soapy water every few months
Wash in warm soapy water bath every 1-2 days followed by rinse (CAUTION do not use HOT WATER as silicone seal may be damaged. Warm water is recommended)
Is your website secure for online ordering?
Yes, our checkout is secured with a RapidSSL 128bit encryption, you should see the green padlock in your browser when on the checkout page, this means all private information entered such as name, address, credit card no is private and secure.